Payment Policy

Payment Policy

At James & Elly, we offer a range of secure and convenient payment methods to make your shopping experience as smooth as possible. Available payment options may vary depending on your location. Customers are encouraged to review which payment methods are available in their area before completing a purchase.

Accepted Payment Methods

  • Credit Card (Visa, Mastercard, American Express, Discover)

  • Apple Pay

  • Google Pay

Payment Security
All payments are processed through a secure SSL-encrypted connection. Your payment information is never stored on our servers. We work exclusively with trusted, certified third-party payment processors to ensure your personal and financial information is fully protected.

Payment Processing
Orders are processed only after full payment has been successfully completed. If a payment authorization fails or cannot be verified, your order will not be processed or shipped until the payment is confirmed.

Refunds
If you are eligible for a refund, such as after an approved return, the refund will be issued within 10 to 14 business days after the returned item has been received and inspected. Refunds will be processed to the same payment method used for the original purchase.

Contact
For any questions regarding payments or billing, please contact us at info@james-elly.com.